Privacy Policy

Effective date: August 17, 2025
Business (legal) name: Santosh Gupta
Website: https://aradhyaproducts.com
Contact email: arydhyaproducts@gmail.com

1. Introduction

Aradhya Products (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, with whom we share it, and the choices you have regarding your information. By using or purchasing from our site you agree to the terms of this Privacy Policy.

2. Information we collect

We collect information you provide directly and information collected automatically when you use the Site.

A. Information you provide directly

• Contact details: name, email address, phone number, shipping and billing address.

• Account details: username and password (if you create an account).

• Order information: items purchased, payment details (note: full card data is processed by our payment processor and not retained by us), order notes, delivery instructions.

• Communications: messages you send to customer support, product reviews, and survey responses.

• Verification documents (only if needed for fraud prevention or warranty/returns).

B. Information collected automatically

• Device and usage information: IP address, browser type, device identifiers, pages visited, referring/exit pages, date/time stamps, and other diagnostic data.

• Cookies and similar technologies (see “Cookies & Tracking” below).

• Location data: approximate location inferred from your IP address.

C. Information from third parties

• We may receive information from third-party services you use to interact with our Site (for example, payment gateways, shipping carriers, analytics providers, and social media platforms) according to their policies.

3. How we use your information

We use personal information to:

• Process and fulfill your orders, payments, shipping and returns.

• Communicate order status, confirmations, shipping notices, and customer support replies.

• Provide, improve and personalize our Site, products and marketing (with consent where required).

• Detect, investigate and prevent fraud or other illegal activities and protect our rights.

• Comply with legal obligations and fulfill contractual obligations.

• Send promotional emails or offers if you have opted in; you can opt out at any time.

4. Legal basis for processing (where applicable)

If you are located in the European Economic Area (EEA), we process personal data where necessary for contract performance (e.g., to fulfill orders), to comply with legal obligations, to pursue legitimate business interests (fraud prevention, site optimization), or when you have given consent (marketing communications).

5. Sharing & disclosure of information

We may share personal information with:

• Service providers who perform services on our behalf (payment processors, hosting providers, courier and logistics partners, email and SMS providers, analytics and marketing platforms).

• Business partners for joint promotions or fulfillment when you choose those services.

• Legal & safety reasons: to comply with court orders or legal processes, or to protect our rights, customers, or safety.

• Business transfers: in connection with a merger, sale, reorganization or other transfer of assets.
  We require service providers to use personal information only to provide the services requested and to protect that information.

6. Cookies & tracking technologies

We use cookies and similar technologies to operate the Site, remember preferences, and collect analytics to improve the user experience. You can manage or disable cookies via your browser settings; however, some features of the Site may not function properly if cookies are disabled. We may also use third-party analytics and advertising technologies which may collect information about your online activities across websites.

7. Third-party websites & links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Data retention

We retain personal information as long as necessary to provide services to you, to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it in a secure manner.

9. International transfers

As an online business, we may transfer and store personal data on servers located in countries other than your own. When data is transferred internationally we take reasonable steps to protect it in accordance with this Policy and applicable law.

10. Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security. If a security breach affects your data, we will notify you and regulatory authorities as required by law.

11. Your rights & choices

Depending on your jurisdiction, you may have rights including:

• Access: request a copy of personal data we hold about you.

• Correction: request correction of inaccurate or incomplete data.

• Deletion: request deletion of your personal data (subject to legal exceptions).

• Portability: request a machine-readable copy of your data.

• Objection/Restriction: object to or request restriction of processing (including for direct marketing).

• Opt-out of sales: if applicable in your jurisdiction, you may opt out of the sale of personal data.
  To exercise these rights, contact us at arydhyaproducts@gmail.com with a clear description of your request. We may need to verify your identity before fulfilling requests.

EU/EEA residents: You can also lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

California residents: Under the California Consumer Privacy Act (CCPA), certain residents may have additional rights. If you are a California resident, you can request information about the categories of personal information we have collected and sold (if any), and request deletion or access to that information. To make a request, email arydhyaproducts@gmail.com.

12. Children’s privacy

Our Site is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will have an updated effective date. When required by law, we will obtain consent for material changes.

14. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Santosh Gupta — Aradhya Products
Email: arydhyaproducts@gmail.com